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Events Assistant

Posted about 1 year ago

A great theatre needs great people.  We can only thrive by having the right team on board in a fast-paced, constantly changing, creative workplace.   
About Us
Presenting the best in musical theatre, ballet and opera, dance, drama, comedy and pantomime, we work successfully with some of the world’s biggest international producers.  With our resident partners Birmingham Royal Ballet and DanceXchange; with collaborators such as Welsh National Opera, The Lowry and Sadler’s Wells; and with names like Disney, Cameron Mackintosh, Qdos and Cape Town Opera dull moments don’t get a look in.
Average annual paid attendance of over half a million theatre-goers underlines our claim to be the UK’s busiest and most popular single theatre.  We are managed by a voluntary board of Trustees as an independent charity with no revenue subsidy from the public purse.  In our main auditorium or Patrick Centre studio, in our conference spaces or restaurant, and in schools and communities through Hippodrome CREATIVE, we make sure that everyone is welcome, we settle for nothing but the best and we bring flair to everything we do.
About The Role
You will help build the reputation of the Hippodrome by providing first class administrative support to our Business Development department. This will involve helping with event bookings by confirming details with customers, updating our systems and maintaining internal communications to ensure clients enjoy a stress free experience. Whether responding to enquiries and dealing with correspondence or updating electronic filing and helping with competitive analysis you will play a key role in meeting business targets. You will also administer event invoicing in an accurate and timely manner. Important too will be the ability to identify opportunities to enhance the customer offer by communicating our full product range to clients.
You must have worked in an events department and been involved administering event delivery.  This will have given you experience of working closely with hospitality and catering teams too.  You will have strong keyboard skills as well as a good understanding of standard MS software packages, conference booking, resource management and/or ticketing software. Experience of using Artifax or Tessitura would be highly valuable. Numerate, you must have good communication and interpersonal skills as well as a strong customer focus. Happy dealing with differing audiences and overseeing multiple projects you will have an eye for detail and a ‘can-do’ attitude.

£17,638 + benefits
40 hours per week annualised
Everyone’s welcome at Birmingham Hippodrome and we are committed to providing equal opportunities for everyone.

Birmingham Hippodrome

Position details


£17,638 - £17,638